X2O Media Players are designed to provide robust media playback. The hardware warranty duration is based on the package acquired:
- X2O Cloud bundle: The hardware remains under warranty as long as customer stays current with their Subscription payment.
- On premise bundle: The hardware remains under warranty as long as customer stays current with their Support and Maintenance (SMT) fees.
- Standalone hardware: The hardware remains under warranty for the number of years purchased initially, typically 1 or 3 year.
Support for X2O Media Players is available through your regular X2O Media support channels. Visit https://www.x2omedia.com/support for more information.